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Gleneagles Exterior
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The Gleneagles Hotel

Internal communications for The Gleneagles Hotel




Employee handbook, staff accommodation handbook and folder, health & safety interactive PDF, e-newsletters, recruitment flyer


It’s been such a privilege to work with the HR team at Gleneagles Hotel. They are dedicated to helping their colleagues work safely and The Malting House have been supporting with their ‘back-to-work’ communications and their lovely new employee handbooks – all in the very prestigious “Gleneagles” brand style and using their gorgeous watercolour illustrations. 

The brief for the handbooks was to create a perfect-bound booklet that reflected the style and quality of their guest communications, letting their staff know how much they are valued! The high production specification included beautiful five colour printing by Winter and Simpson on lovely GF Smith papers.


We also supported the HR team to set up a MailChimp account and email newsletter template to keep staff informed during the 2020 Covid pandemic.

This allowed the team to send out tailored communications which included videos and pdf downloads with important health and safety information. 

The email campaigns were adapted for new employees joining the hotel for the Summer 2021 season.

Gleneagles staff handbook cover
Gleneagles staff handbook

“ We started working with The Malting House during our first closure and they’ve quickly established themselves as an invaluable and trusted partner, helping us to realise our people strategy and often within unrealistic timeframes.

The quality of the design has been exceptional, the discretionary effort the team undoubtedly put into our work, and the pace at which the team responded to every ask, has been exceptional.”


Emma Simpson

Director of People & Culture

The Gleneagles Hotel

Gleneagles recruitment flyer
Gleneagles recruitment flyer
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